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Shipping & Returns

Please, make sure that you speak with your postman if you do not want your Watercress Kit left at the door if you are not available.  The packages are not insured for loss, or theft and will not be replaced.

Shipping and Handling: U. S. A.

Watercress Kits, Regular & 3-Tray Mini

Shipping: $11.30 Dollars USPS 7-10 Business Days Within the Continental USA including Alaska, Hawaii and the US Virgin Islands

Refill Kits U.S.A.

Shipping: $5.70 Dollars US Priority Mail 6-10 Business Days Within the Continental USA including Alaska, Hawaii and the US Virgin Islands. 

 

United Kingdom Shipping & Handling

(Don't let the high cost of shipping turn you away the Watercress Sprouting Kits are definitely worth buying & we have kept the same low Kit prices since 2007)

 (**The Shipping & Handling to the UK is high & has nearly doubled.  The weight & size of the Sprouter requires a medium size box so after this initial cost all refill supplies will be at $17.00 Shipping & Handling)

United Kingdom: Watercress Kits Regular & 3-Tray Mini

United Kingdom $50.00 US Dollars 4-6 weeks delivery time  

Refill Kits UK (United Kingdom)

(UK) United Kingdom $ 24.00 US Dollars US Postal 4-6 weeks delivery

(There are "No Refunds" on any international purchases.  All sales are final.  Only a replacement will be exchanged for broken or damaged items.  Please, contact us at info@watercresskits.com and give the details of what was damaged and we will make arrangements for the item or items to be replaced after the damaged product has been returned to us.)  (No Refund on lost or stolen items.  We will not take responsibility for lost or stolen items, if you do not want the package left outside if you are not available, you will need to make arrangements with your local postal service)


Canada Shipping & Handling

Order Watercress Kits and Refill Kits!

CA Canada Watercress Kits Regular, & 3-Tray Mini

Canada $32.95 US Dollars 4-6 weeks

Refill Kits CA (Canada)

CA Canada $ 19.90 US Dollars US Postal 4-6 weeks delivery 

(There are "No Refunds" on any international purchases.  All sales are final.  Only a replacement will be exchanged for broken or damaged items.  Please, contact us at info@watercresskits.com and give the details of what was damaged and we will make arrangements for the item or items to be replaced after the damaged product has been returned to us.) ("No Refunds" on lost or stolen items.  We will not take responsibility for lost or stolen items, if you do not want the package left outside if you are not available, you will need to make arrangements with your local postal service)

*(GENERAL RETURNS: No Refunds on Shipping and Handling in either direction)


Our Mission Statement: “To empower others through knowledge, information and Watercress Sprouting Kits and to show how to have a healthy life-style for you and your family! You deserve the best!"

Superior Customer Service: With 100% Satisfaction Guaranteed if you’re not completely satisfied with our product, you can return your purchased product within 30 days for your money back.* (All international sales are final only broken or damaged items will be replaced)

(If a mistake was made on our part a full refund will be given. A 20% restocking charge will apply if the product is returned due to customer error.)

Damaged / Defective Item Return Policy:
If your item arrived damaged or defective, please give our customer service department a call or Email us at: info@watercresskits.com We will be happy to replace the item for you, we will pay for shipping both ways and do our best to rush a new product to your doorstep. We understand that there is nothing worse than receiving something that does not work, and we will do everything within our power to correct the problem as fast as possible.

Return Policy

Return Address:
Watercress Kits Shipping:
138 Elm Street, Saugerties, NY 12477  

◊ Email Us at: info@watercresskits.com and notify us that you are returning the product; and the reason for the return.

◊ With the product, please include a copy of your invoice.

◊ Instructions for all returns will be on your invoice

◊ Please include the reason for your return. We would like to know why you we're unsatisfied, so we can make improvements.

◊ If a mistake was made on our part a full refund will be given. A 20% restocking charge will apply if the product is returned due to customer error.

◊ All international sales are final only damaged or broken items will be replaced due to the high cost of shipping and handling.

* No refunds on shipping and handling in either direction. ("No Refunds" on lost or stolen items.  We will not take responsibility for lost or stolen items, if you do not want the package left outside if you are not available, you will need to make arrangements with your local postal service)


CONTACT US: Watercress Kits

233 SW Greenwich Drive #12
Lees Summit, Missouri 64082

Phone: (866) 916-6556 (Only Within the USA)

 No International Calls Accepted  

 

E-Mail: info@watercresskits.com

      "You deserve the best!" Use American Express for your purchases!

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info@watercresskits.com

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Disclaimer: This site, information and its services, including the information above, are for informational purposes only and are not a substitute for professional medical or health advice, examination, diagnosis, or treatment. Always seek the advice of your physician or other qualified health professional before starting any new treatment, making any changes to existing treatment, or altering in any way your current exercise or diet regimen. Do not delay seeking or disregard medical advice based on information on this website. Health information changes rapidly and while Watercress Kits and its content providers, and resources make efforts to update the content on the site, some information may be out of date. No health information on watercresskits.com including information about herbal therapies and other dietary supplements and or foods, is regulated or evaluated by the Food and Drug Administration and therefore the information should not be used to diagnose, treat, cure, or prevent any disease without the supervision of a medical doctor.  Individual results may vary. We are not liable for any mishandling of sprouts, wheatgrass or any frutis, vegetables or foods.  Always, wash hands with warm soapy water before handling any sprouts or food and make sure that clean purified water is used to try to avoid food borne illnesses.  Duplication or copies for sale, research, personal gain, teaching or profit are strictly forbidden.*

Attention: When juicing watercress, Do not drink the whole watercress juice or watercress sprout juice straight or by itself it is to powerful and could harm you, the ratio should be 1 teaspoon watercress sprout juice with; or combined with 10 ounces or more of liquid and/or other juices and water!  Remember, that sprouts are power packed raw food.  If you choose to disregard this information and important guidelines you are doing so at your own risk.